STRATEGIC SERVICES:
Strategic Automotive Services provides the following services:
Dealership Assessment: Most sessions begin with what your business is currently experiencing. This assessment normally requires two to three days to ascertain what your current status is versus what we believe can be accomplished. We believe in focusing on the strategy of People, Processes and Appointments.
Improvement and success is expected when utilizing a library of over 250 proven “Best Practices” learned from over 33 years experience from successful dealers and manufacturers. Of the 250 “Best Practices” we suggest learning and executing just a few “Best Practices” in each department as opposed to trying to learn and execute too many at one time, as it can cause as much harm as too little. Our Expertise is in determining, with your input, on how many and which “Best Practices” will best fit your style.
The following is a list of areas of expertise:
New and Used Operations:
Ø Showroom processes
Ø Sales Process Training
Ø Advertising and Marketing Strategies – Drive More Traffic
Ø Unsold Prospects
Ø Phone and Internet Leads Processes
Ø Improving F&I Income
Ø Mentoring New Hires
Managing Vehicle Inventory:
Ø New and Used Vehicle Inventory Controls
Ø Used Vehicle Pricing
Ø Wholesale Processes
Ø Internet Processes
Service:
Ø Generating and Scheduling Appointments
Ø Inspection and Write-Up Processes
Ø Sales Strategies – Improving RO’s and Hours per RO
Ø Service Lane Efficiencies
Ø Customer Retention Processes
Parts:
Ø Pricing and Margins
Ø Wholesale and Retail Processes - Accessories
Ø Inventory Management
Ø Special Order Parts
Ø Managing Obsolescence
Management and Administration:
Ø Key Management Development
Ø Sales and Service Retention
Ø Customer Satisfaction Ratings
Ø Management Processes
Ø Strategic Vision and Growth
Ø Analyze Key Performance Indicators
OTHER SERVICES PROVIDED:
Ø Strategic Planning
Ø Debt Restructuring
Ø Cash Flow Planning
Ø Business Development Center
Ø Developing and Managing Key Performance Indicators
Ø Dealer and General Manager Coaching
